Planet Fitness FAQ

Where can I find my Planet Fitness membership number and primary location?

  1. Log into your account on the "myicloubonline website". This can be accessed via the login page on the Planet Fitness website by selecting the "View & Update Records" option.
    Note: this website has a separate login from the main Planet Fitness website and app.

  2. Once logged in, you can find your membership number on the "My Agreement Info" page.
    Note: The membership number is the same as the "Agreement Number" on this page. While you're here, it is a good idea to jot down the address of your primary location. You will need this information to cancel your membership.